The Acceptance of Using Information Technology for Disaster Risk Management: A Systematic Review

Abstract

The numbers of natural disaster events are continuously affecting human and the world economics. For coping with disaster, several sectors try to develop the frameworks, systems, technologies and so on. However, there are little researches focusing on the usage behavior of Information Technology (IT) for disaster risk management (DRM). Therefore, this study investigates the affecting factors on the intention to use IT for mitigating disaster’s impacts. This study conducted a systematic review with the academic researches during 2011-2018. Two important factors from the Technology Acceptance Model (TAM) and others are used in describing individual behavior. In order to investigate the potential factors, the technology platforms are divided into nine types. According to the findings, computer software such as GIS applications are frequently used for simulation and spatial data analysis. Social media is preferred among the first choices during disaster events in order to communicate about situations and damages. Finally, we found five major potential factors which are Perceived Usefulness (PU), Perceived Ease of Use (PEOU), information accessibility, social influence, and disaster knowledge. Among them, the most essential one of using IT for disaster management is PU, while PEOU and information accessibility are more important in the web platforms.